Cookie Policy

Please read this cookie policy carefully as it applies to our use of “cookies” in connection with travelguard.com.sg family of websites (“website”) and should be read jointly with our privacy notice available here.

We use cookies to help make your visits to our website a better experience, and this policy explains how we do just that. Please be aware that your browser settings may automatically accept our cookies. For information about how to adjust your browser settings please see below (3. Accept or block cookies). Remember, you are in control and can adjust these settings at any time.

1. What are cookies?

Cookies are small text files which contain information that’s downloaded to your computer or mobile device when you visit a website. When you visit the website again, or visit another website which recognizes a cookie you’ve previously downloaded, your device communicates with the website and the website can read the information held in that cookie.

“First party cookies” come from the site you are currently using, for example, travelguard.com.sg. “Third party cookies” are cookies placed by our business partners from a different website – for example should we use Google advertising services on travelguard.com.sg, their website cookies may be placed on the website you are visiting.

There are also different types of cookies, which do slightly different things. “Session cookies” stay in place only for the duration of your visit to our website and are deleted at the end of your browsing session. "Persistent cookies" remain on your device until the expiry date and time set by the website.

2. How we use cookies?

We use cookies to improve your experience when you browse our website (for example to show you information that’s relevant to you, based on the sort of web content you’ve looked at before) and to save you time by not having to re-enter your details each time you visit. We also use cookies to see how people interact with our website, so we can make improvements to the website that make it easier to use.

3. Accept or block cookies?

You can block any cookies from any website by activating the setting on your browser that allows you to refuse the setting of some or all cookies. However, if you block all cookies you may not be able to access all or part of our website. You can also use your browser settings to delete cookies.

For more information about how to delete or disable cookies in your browser please visit the following links; Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, Opera.

If you share the use of a computer, accepting or rejecting the use of cookies may affect all users of that computer. Where a cookie is provided by a third party, you may be able to use that third party’s own guidance to block that cookie.

The policy is underwritten by Zurich Insurance Company Ltd (Singapore Branch) at 50 Raffles Place, #32-01 Singapore Land Tower, 048623 Singapore. Company Registration Number T08FC7171K, a licensed insurer authorized by the Monetary Authority of Singapore (MAS). Travel assistance and claim services are administered by Travel Guard Asia Pacific Pte Ltd (TGAP).

The policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of the coverage, where applicable, please visit Zurich Insurance Company Ltd (Singapore Branch), or visit Zurich Insurance Company, GIA or SDIC websites (www.zurich.com.sg, www.gia.org.sg or www.sdic.org.sg).